BikeTiresDirect Reviews
Based on 20 customer reviews and online research, biketiresdirect.com has a consumer rating of 4.3 out of 5 stars, indicating that most customers are very satisfied with BikeTiresDirect.
5 Stars(12)
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4 Stars(5)
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3 Stars(1)
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2 Stars(1)
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1 Star(1)
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How would you rate BikeTiresDirect?
Top Reviews
I purchased the PRO stealth saddle, stainless rail & 152 mm width.
The seat works well. The short saddle helped to prevent numbness in the groin area and arm numbness as well during long steady hard rides. Utilizing the entire seat for various positions, seating far back was most opportunist for comfort. Strongly suggest high psi tires. Seat was hard at first but noticing better blood flow was easy forgive the hard seat.
I’ve place many orders with Biketiresdirect over the years and have always had great service, fast delivery and great product selection. I’ve recommend them to my friends without hesitation.
Customer Reviews (20)
I’ve place many orders with Biketiresdirect over the years and have always had great service, fast delivery and great product selection. I’ve recommend them to my friends without hesitation.
I love shopping at Biketiresdirect. Prices are very good. Their “match price” program is not a scheme like some other sites. They always matched the price I showed them, no fuss! Their reward point mechanism is great. I earned few hundreds of dollars by earning reward points. Their delivery is as promised.
And best of all, I got my emails to customer service answered within couple of hours.
I have their daily special page bookmarked and I check it every morning.
Great site! Great product selection! Great service!
Fast delivery and good prices. Once I received a defective Schwalbe tire and they sent me free replacement with no hassle.
I've been ordering from BikeTiresDIrect for many years and always had good expierences. My last order had the charging cable stuck in the rear light and it came apart when I finally pulled hard enough.
The very good news is when I called my call was taken quickly and I received a new light in a few days. That's when you know a company is good - when there is some problem. Most can send you what you what order but dealing with problems is not easy and they do a good job.
Over the years and many orders I've had only 1 other return and that was handled well but the cost of postage for the return and the trip to the post office is what prevents a 5 star rating.
All good with order and delivery. However, for tires and tubes there seems to be a lot of items that are hard to get and waiting restock
Typically good service from BTD. Surprizing pricing blunder...
Pearl Izumi Men's Amfib Lite Cycling Bib Tights had a Pearl Izumi factory price tag indicating A MUCH LOWER PRICE than the "discounted" amount I paid.
First ride in an unusually cool spring was done that wearing those tights.
Was it worth the extra $20?
Shipping was really fast, but the product (tires) looked like they were used (in my opinion). They had a bit of mud as if they were road tested or something. I wiped them clean and moved on as I thought that be would be easier than process a return and the product looked fine... Had made several orders from this store and they were always A+. I'm sure this case was a one off. I still highly recommend this store and will continue to do business with them.
I ordered December 1st, It took 14 days to get from Portland to Seattle.... I am in Florida. Perhaps I will get it by 2021!
I realize this is not actually the vendor's fault, but maybe it is.
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