BikeTiresDirect Reviews

Based on 20 customer reviews and online research, biketiresdirect.com has a consumer rating of 4.3 out of 5 stars, indicating that most customers are very satisfied with BikeTiresDirect.

4.3 / 5.0

20 Reviews

5 Stars(12)

0%

4 Stars(5)

0%

3 Stars(1)

0%

2 Stars(1)

0%

1 Star(1)

0%

How would you rate BikeTiresDirect?

Customer Reviews (20)

Sort by: Most Recent
George Arnold
Posted on 06/10/2021
Always Fantastic!

I’ve place many orders with Biketiresdirect over the years and have always had great service, fast delivery and great product selection. I’ve recommend them to my friends without hesitation.

Helpful
Reply
Duane Hill
Posted on 06/03/2021
Fast shipping and great pricing!

Fast shipping and great pricing!

Helpful
Reply
Guest
Posted on 06/02/2021
I love shopping at Biketiresdirect

I love shopping at Biketiresdirect. Prices are very good. Their “match price” program is not a scheme like some other sites. They always matched the price I showed them, no fuss! Their reward point mechanism is great. I earned few hundreds of dollars by earning reward points. Their delivery is as promised.
And best of all, I got my emails to customer service answered within couple of hours.
I have their daily special page bookmarked and I check it every morning.
Great site! Great product selection! Great service!

Helpful
Reply
Avery Evans
Posted on 06/02/2021
Great accessories at great prices!!

Great accessories at great prices!!

Helpful
Reply
Kristen Grant
Posted on 05/31/2021
Fast delivery and good prices

Fast delivery and good prices. Once I received a defective Schwalbe tire and they sent me free replacement with no hassle.

Helpful
Reply
Antonio Carlson
Posted on 05/25/2021
Always excellent!

Always excellent!

Helpful
Reply
Benjamin Crawford
Posted on 05/23/2021
Shipped quick

Shipped quick! Great company to do business with!

Helpful
Reply
Thomas Martinez
Posted on 05/10/2021
Great place to order bike gear

I've been ordering from BikeTiresDIrect for many years and always had good expierences. My last order had the charging cable stuck in the rear light and it came apart when I finally pulled hard enough.
The very good news is when I called my call was taken quickly and I received a new light in a few days. That's when you know a company is good - when there is some problem. Most can send you what you what order but dealing with problems is not easy and they do a good job.
Over the years and many orders I've had only 1 other return and that was handled well but the cost of postage for the return and the trip to the post office is what prevents a 5 star rating.

Helpful
Reply
Brennan Cruz
Posted on 04/16/2021
All good with order and delivery

All good with order and delivery. However, for tires and tubes there seems to be a lot of items that are hard to get and waiting restock

Helpful
Reply
Janet Hamilton
Posted on 03/19/2021
Typically good service from BTD,

Typically good service from BTD. Surprizing pricing blunder...
Pearl Izumi Men's Amfib Lite Cycling Bib Tights had a Pearl Izumi factory price tag indicating A MUCH LOWER PRICE than the "discounted" amount I paid.
First ride in an unusually cool spring was done that wearing those tights.
Was it worth the extra $20?

Helpful
Reply
Bryan Lambert
Posted on 02/27/2021
Shipping was fast

Shipping was really fast, but the product (tires) looked like they were used (in my opinion). They had a bit of mud as if they were road tested or something. I wiped them clean and moved on as I thought that be would be easier than process a return and the product looked fine... Had made several orders from this store and they were always A+. I'm sure this case was a one off. I still highly recommend this store and will continue to do business with them.

Helpful
Reply
Guest
Posted on 12/16/2020
I ordered December 1st

I ordered December 1st, It took 14 days to get from Portland to Seattle.... I am in Florida. Perhaps I will get it by 2021!
I realize this is not actually the vendor's fault, but maybe it is.

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit Your Question